Public Offer for the Purchase of Goods through the SIXONYX Online Store

1. Subject of the Offer

This public offer is an official proposal of KONOVALOVA TEXTILE TRADING L.L.C, Trade License No. 1382565, registered address: UAE, Dubai, Citadel Tower 602, to provide customers with the opportunity to purchase women’s apparel, including lingerie, swimwear, and accessories, through the online store www.sixonyx.com.

2. Acceptance of the Offer

Acceptance (confirmation) of this offer is carried out by placing an order through the website and making full payment for the selected goods.

3. Price and Payment

- All prices are stated in AED and include VAT, if applicable.
- Payment is processed exclusively through certified payment systems compliant with PCI DSS standards.
- Cardholder data is not stored on our server.

4. Delivery

- International and local delivery is carried out in accordance with the section Pick Up and Delivery.
- Delivery times are indicative and depend on the shipping company, customs clearance, and other external factors.
- Responsibility for delivery passes to the courier service upon handover of the parcel. The seller is liable only in cases of proven negligence.

5. Returns and Exchanges

- For details, please refer to the Returns and Exchanges Policy.
- Intimate goods (lingerie, swimwear, hosiery) are not eligible for return or exchange for personal reasons, except in cases of manufacturing defect.
- Defects or flaws must be reported within 30 calendar days of receipt.

6. Warranty

- If the product is covered by a manufacturer’s warranty, the warranty terms and periods stated by the manufacturer apply.
- Warranty covers only manufacturing defects.

7. Documentation and Seller Details

The customer receives a purchase document (invoice) containing:

- Seller’s name;
- Trade license number;
- Registered address;
- Product name;
- Price;
- Warranty period (if any).

8. Contact Information

E-mail: support@sixonyx.com
Phone: +971 58 531 6719

9. Confidentiality and Data Protection

- Customer data is used solely for order processing, delivery, and communication.
- Disclosure of data to third parties is permitted only as required by law.
- Payment data is protected and not stored on the seller’s server.

10. Acceptance of the Offer

Placing an order and making payment is deemed acceptance of this Public Offer and full agreement with its terms and conditions.